Return/Refund Policy

We believe 100% that you will be completely satisfied with all our products. That is why we can offer you this 100% Satisfaction Guarantee. Try any Pacific Herbs product for 30 days RISK FREE! If you are not 100% satisfied with our product, simply return the packaging and unused portion within 30 days and we will refund 100% of the cost minus shipping costs and handling fees, with no questions asked. This policy applies to all products sold on the Pacific Herbs website.  It's that easy.

When you purchase any of our products at other online retailers we honor their refund policy.

Shipping & Delivery Method

We ship both from our central warehouse and directly from many of our distributors and manufacturers to insure the best availability. If your order is unavailable in our central warehouse, we may ship from one of our distributor or manufacturer partners to provide you with the best availability possible. When the product is shipped from these different locations cut off times may vary, and your chosen shipping method may not be available. We use a highly efficient inventory, shipping and delivery system-our efficiencies result in huge savings that we pass along to you! We offer a wide variety of shipping options and special deliveries. Our carriers include FedEx, United Parcel Service (UPS), U.S. Postal Service (USPS), DHL Airways, and a number of ground carriers.Please review our shipping options and policies, and plan your purchases accordingly. Due to special package requirements we may not be able to ship products to certain areas or be constrained on our shipping options.

For more details or special shipping requirements, please call your Account Executive at 877-818-9990

 

Shipping & Delivery Method

AT PACIFIC HERBS, WE STRIVE TO SHIP YOUR ORDER AS QUICKLY AS POSSIBLE. HOWEVER, BECAUSE OF INVENTORY, SHIPPING, AND MATTERS OUTSIDE OF OUR CONTROL, OUR STATEMENTS AS TO USUAL SHIPPING TIMES ARE NOT GUARANTEES OR PROMISES THAT A PRODUCT WILL SHIP ON A SPECIFIC DAY. IF YOU WISH TO FIND OUT THE EXPECTED DATE OF SHIPMENT ON A PARTICULAR ITEM OR ORDER, PLEASE CALL US AT (877) 818-9990 FOR MORE INFORMATION. AT A MINIMUM, WE EXPECT THAT ALL IN STOCK ORDERS WILL BE SHIPPED IN 15 WORK DAYS.